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Presales Best Practices
Below are the Presales team best practices :-
1) Proper Baton Passing
2) 100% Availability in Call and Chat
3) Qualification in Lead assure time - The "No pending" Rule.
4) 50 unique customer interaction/day
5) 1 hour of Product learning/day
6) Do joint work with a team member
7) Suggestions or feedback on market, product and website.
8) One suggestion for Presales Kbase/day
9) Create a marketing collateral(blog, newsletter, video etc)
10) Lead, Prospect and Order weekly and monthly analysis
Keep rating yourself out of 10 regularly based on the number of best practices you are following and measure your
growth as a Presales team member.
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