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Knowledge Base : HQ : Data Upload (HQD)

NEW_ITEM Error found in the uploaded HQD. Upload stoped intentionally

SYMPTOMS : When send the Backup you may receive one of the following error messages:
"NEW_ITEM Error found in the uploaded HQD. Upload stoped intentionally"

CAUSE : This Error occurs due to New item Added in outlet, If the RPOS was connected with HQ then the Item Master should be sent from HQ


1. This can be solved by Educating Basics about our product to the Customer

2. contact (HQ/RPOS)Team Members to solve the problem

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Viewer Comments Add Comment
Posted by Sasikumar.V on 04-13-2010 at 10:44am
This could be solved by creating the same item with same item code and same mfr/Supplier details in HQ. While sending this newly created item to outlet,that will make proper sync with already existing item in Outlet. And it will avoids the NEW_ITEM error, while loading backup.

Now we have Item sync Report in HQ. Check this report to find whether the item count is changes or not in outlet.

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