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Knowledge Base : HQ : Data Upload (HQD)

Sequence Mismatch.Previous upload time stamp - XXXXXX and Current upload time stamp - YYYYYY (X and Y are Numbers)

ISSUE :

Sequence Mismatch.Previous upload time stamp - XXXXXX and Current upload time stamp - YYYYYY (X and Y are Numbers)

SYMPTOMS :

While sending the complete or period backup this error occurs in upload status

CAUSE :

This is due to mismatch of last backup timestamp with loaded timestamp

SOLUTION :

1. open the upload summary in outletupload and set filter for the outlet
2. check for the last completed period backup and find the reason for seq mismatch
3. after clearing the issue pls send the backup request for the outlet(HQupdateclient and nettrade should be on in outlet side)





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