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Knowledge Base : HQ : WEBSOM : WebSOM sales order in RPOS6.5

Order not printed

1. Check the printer setting and printer is mapped for the respective profiles.

2. Check that the multi profile printing option is configured properly with respective profile.

3. Check that the orders are received in NetTrade with out any errors. check the NetTrade log check in NetTrade application path

4. Check that the compatible print version is there in outlet
(check the printing version of the other outlets In the same chain)


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