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Knowledge Base : TruePOS : Security

This operating system user is not registered with POS

Getting the Error message:

Warning :: This operating system user is not registered with POS,

Please login as different user.


You have already registered TILL on the system . By default we are checking the username /
TILL registered on the system, matches with the Operating System username for better security. If you are logging in to the operating system with the different user and trying to login TruePOS with Till Registered already, then you would get this error message.


a) Log in to the Operating System with the same user on which the Till Registered.

- or -

b) Goto Tools -> Master -> Till Status and click on EDIT of the particular TILL and give correct Operating System Login and save.

- or -

c) If system is formatted, Please create a same (window) user name (which is used old system name for TruePOS ) and then continue.

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