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Printer connection failed, when checking in print preview and print design page


while doing printer configuration in RayMedi RPOS, Printer Connection failed
error coming.So for that I am not able to do printer configuration and so for that bill print not coming

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Cause: Installed Default Printer drivers corrupted.

Solution:

1. First check the windows Printing test page.


for Troubleshooting use the below link.
http://www.gofrugal.com/raymedi/downloads/RayMedi_Support/Printing/Technical/

2.remove the corrupted printer driver and install new one
and again the check the printer test page



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