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Knowledge Base : General : Maintenance
  1. How do you provide remote maintenance services ?
    By connecting the customer's pc with VNC over internet. By providing solution ov...
  2. What are the things you must make sure work properly soon after applying a patch, before leaving customer site ?
    Take a couple of Bill Prints (some new and some old bills) and make sure there i...
  3. What is the most important first thing to do before applying a patch ?
    Take backup for the Database file including the executables...
  4. You want to send customer database to HO for troubleshooting. How do you go about it ? Do you require the owner's permission for the same ?
    Yes, I need owner's permission to send the customer DB to HO for troubleshooting...
  5. A new customer is asking you to install the database of a RayMedi customer in the next street. What do you do ?
    I won't do this...
  6. What IT infrastructure is required to provide remote management ?
    Internet and a remote management tool such as VNC....
  7. Best Practices for Healthy IT Environment
    Best Practices for Healthy IT Environment How Database is important for my bu...
  8. Application not Opening - Query Timeout Expired
    Dear Team, ERROR NUMBER : -2147217871 Message : Query Timeout Expired (ACCEMO...
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