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Knowledge Base : RE : Product : Master Management
  1. How to change the name of an item ?
    Click "2-Purchase" menu. Choose Item Master menu. Click the Change button and se...
  2. I want to make a customer inactive. How do I do it ?
    Open Customer Master screen available under Sales menu. Use the Change option an...
  3. When I change the name of the item, what happens to the past sales, purchase and inventory records of the item ?
    Newly changed name will be updated throughout all the past dated transactions...
  4. What is the use of partner tag in customer / supplier master ? Why is it used ?
    Normally, Customer Profile created under Customer Master would come only in Sale...
  5. A company has reorganized its divisions. How do I change my product master to reflect the same ?
    Use Item Manager screen to change the manufacturer name for a group of items to...
  6. One of my supplier is acquired by another supplier. How do I update the information with me ?
    Open Item Master Screen, use Change option and change the Name of the existing d...
  7. How do I give a credit limit and number of credit days for a customer ?
    Using Customer Master screen, you may give Credit Limit and also Credit Days for...
  8. What is IP number in hospital bill entry screen ? How do I create an IP number ?
    IP stands for In Patient. If you have installed RayMedi for an Hospital Attached...
  9. Sanofi is acquired by Aventis. I deal with products from both the companies. How do I update my masters quickly and in a batch mode ?
    Using Item Manager option available under Inventory menu, you will be able to mo...
  10. Each pharma company has multiple divisions. How do I create products and track business by division ?
    You have to create a company for each division and maintain all the products tha...
  11. When I change a product tax configuration from local tax extra to inclusive of tax, what happens to the previous sales records ?
    It will not affect the previous dated records...
  12. I want to print my customer list. How do I do it ? Can I take the customer list area wise/repwise ?
    Customer List is available under Reports - Customer menu. Once the report is gen...
  13. The packing of my purchase is different from the packing used in sales. How do I setup conversion and how do I manage it for each product ?
    In RE, while entering the purchase you are required to enter in the Strips Packi...
  14. Two product names are same and I have stock in both the names. How do I merge all details of the two items and have only one item in that name instead ?
    Use the Item Merging option available under Inventory - Item Manager screen. You...
  15. Error No 7 Out of memory
    Error No 7 Out of memory While open the Distributor master screen its throwing...
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