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Knowledge Base : RE : Product : Troubleshooting
  1. Syntax error (missing operator) in query expression a.rsm_menu_id
    Syntax error (missing operator) in query expression 'a.rsm_menu_id while ope...
  2. My printer was printing properly till yesterday. Suddenly it is not working. How do I troubleshoot ?
    Check the Data Cable and Power Cable of the Printer for proper connectivity. Mak...
  3. I am not able to save the bill. I notice that the amount has , or other seperator now. It used to be simple number earlier [it used to be 1000 but now it is 1,000]. How do I rectify the same ?
    You may open RayMedi Doctor tool from Start - Programs - RayMedi Tools menu. If...
  4. Invalid use of Null
    Invalid use of Null, message came while open the RayMedi Software from Raymedi S...
  5. I am not able to print from the client. From server, where the printer is connected, I am able to print. How do I troubleshoot ?
    You may conduct a Printer Reachability test using RayMedi Tools - Network - Netw...
  6. System date does not match with server date. Kindly check the system date
    The following message "System date does not match with server date. Kindly check...
  7. Disk or Network Error
    Delete the Temp Files in the Local System goto Run CMD Type, temp and %Temp% de...
  8. No buffer space message from RE-6 RayMedi Service Manager
    No buffer space message from RE-6 RayMedi Service Manager. Solution : Add th...
  9. In Bill Screen F10 Key is not functioning
    In Bill Screen F10 Key is not functioning. To view the sales bill details we...
  10. Patch manager stopped due to file sharing lock count exceeded
    While Update the patch for RE products some times the following message will com...
  11. Raymedi Desktop - "Run Time Error" while opening REPOS in Raymedi Desktop
    In case you get a run time error while opening the REPOS application in "Raymedi...
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