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Knowledge Base : TruePOS : General
  1. Set oracle path is not found
    Set oracle path is not found This error message will appear when installing t...
  2. Network Connectivity Error
    Network Connectivity Error If you find the below message in your screen,then...
  3. Server Time and Your System Time Difference
    Server Time and Your System Time Difference You will get the above error...
  4. How to enable 'Purchase type' information in purchase?
    How can I get the 'Purchase type' information in purchase? SOLUTION: Enab...
  5. Why Item is not shown in Transactions?
    1. Verify the activity status of the item. 2. Uncheck the configurati...
  6. Service Error
    Service Error If the service of TruePOS is stopped,the below message will...
  7. Mac address could not readable message shows and could not continue transaction why?
    Enable ethernet card to resolve this issue. 1. Right click on MyComputer ic...
  8. How can i know about other currency in hand?
    Go to Accounts -> Reports -> Cash Book and select the ledger as your required cu...
  9. I dont want to print all the bill automatically. How will i rectify it?
    Enable confirm print and make print as per your wish....
  10. Error Shown while opening a Cancelled Domain
    CANCELLED/Non-Existing DOMAIN If a wrong Domain-Name is entered or tried ope...
  11. How do we Enable 'Credit Card' option to be Mandatory?
    In the Tender screen there is an option 'Credit card' ,but is not mandatory, ho...
  12. How to set the round off amount in sales?
    Configuration is available for this feature. Go to Tools -> Configuration -> Pro...
  13. How to do the partial sales order in sales bill?
    1. You can load the sales order in sales bill 2. Edit the qty by giving backspa...
  14. How to enable the muti currency?
    Configuration is available for muti currency in Tools -> Configuration -> Genera...
  15. How is it possible to do GRN by RN only?
    How can I do the Purchase Invoice/GRN by RN only? SOLUTION: There is an...
  16. 'Credit Card' and 'Cheque' option in tender screen
    How do I get the 'Credit Card' and 'Cheque' option in tender screen? SOLUTIO...
  17. How to edit the customer name in sales bill?
    1. Load the sales bill in edit mode 2. Select the customer button (shi...
  18. Why customer name is not shown in sales bill?
    1. Check the activity status. 2. Check the customer name and location....
  19. Tax is not shown in bill amount, why?
    1. Verify the item as incluive of Tax YES or NO....
  20. How to configure the serialized item?
    1. While create the item, set product type as serialized and no.of.serial...
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