Article # 1670
URL: http://kbase.gofrugal.com/index.php?a=1670
Category: Alerts

SMS delivery status details

Find the SMS delivery status details for the each category,

The below mentioned details are status which are getting from our Service provider on this still you need any clarification or customer if complaints about the status please get help from Thirmurugan (System admin team) along with SMS sent number and customer details

Absent subscriber - Subscriber is not available currently on the network
Delivered - SMS delivered successfully
Duplicate MSG Drop - Same SMS is sent repeatedly more than once inbetween the less than 30 mins of internal message is allowed by sent as per Trai rules. So it was dropped
Not Delivered - Not able deliver the SMS, find the error reason in delivery report status.
NDNC Rejected - Number is registered in Don't disturb service and SMS content sent is not white listed.
Pending - Sent to Service provider from that could not any response from their side.
Sent to Netcore - Sent to Service provider from that could not any response from their side.
Submitted to Network - Sent to Service provider from that could not any response from their side.
E - SMS balance limit exceeds, so could not sent SMS.
Undelivered - Sent to Service provider from that could not any response from their side.
Invalid subscriber - Subscriber is not available currently on the network
Expired - SMS is not able deliver due to network not reachable for number are some other service provider related issue
Blacklist - Person who receives the SMS blocked the message receives.
Dropped - SMS is not able deliver due to network not reachable for number are some other service provider related issue
Message Inbox Full - Person who receives the SMS doesn't have the enough space to receive the sms
Inprogress - Pending not sent from GoFrugal end, incase of long pending Please contact alerts team.


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