Article # 892
URL: http://kbase.gofrugal.com/index.php?a=892
Category: Nettrade

While sending any transaction from Nettrade error coming "Could not connect error. the server name or address could not found"

Root cause : You c an get this error if the customer using the communication type as central-server. The issue due to nettrade FTP.exe unable to connect the central server (peer.gofrugal.com)



Step 1 : Check the communication type you specified is correct or wrong in tools --> options.

Step 2 :
And check the internet browser allowing you to open the central server login page.

Step 3 : And check the customer using any proxy setting for is network connection. If yes means go to Tools --> Tools Config and click on common settings in below General.




Step 4 : Now enable the option Enable Proxy and save. Now send the pending transcation from nettrade it will send.


Thanks & Regards

Tamilarasan M
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